Privacy Policy and Notice

Privacy Policy and Notice

Privacy Notice

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties published in the Official Gazette of the Federation of the United Mexican States, ScalNova / GalaxiaWeb / TsunamiHost (hereinafter referred to as “the Company”) provides you with the following privacy notice.

We inform you that the Company’s address is 501 Fundidora Avenue, L129 CINTERMEX, Col. Obrera, Monterrey, Nuevo León 64010, Mexico.

The Company is responsible for the use and protection of your personal data and, in compliance with legal obligations established by this law, this document informs individuals about the following:

I. Purpose of Data Processing

To formalize our relationship with you and to provide the services and/or requests you make, without limitation or restriction, we may require certain personal data collected through our contact forms, subscriptions, account registrations, and other forms on various sections of our website, as well as information you provide through physical and/or electronic means for the following purposes:

To provide you with products, services, application development, web design, and software solutions tailored to your needs.
To provide technical assistance and support for contracted services.
To register hosting and domain services as part of our web offerings.
To provide access to our ongoing online training services.
To respond to messages sent through the contact form.
To deliver products purchased through our online store.
To improve the quality of our products and services.
To generate statistics regarding the website, products, and services.
To collect information about your interactions and usage of services to provide you with the best experience on our website.
To contact you with information about our products and/or services.
To offer promotions and exclusive services through our own and third-party digital marketing platforms.

II. Data Collected

To achieve the purposes described above and to provide you with the best experience, we may collect, without limitation or restriction, personal data and/or information about requested products and/or services, such as:

Name, address, phone number, email, message subject, type of service requested, message content, device information, identifiers, username, session password, region, session start and end times, user searches, viewed advertising, purchase lists and habits on shopping sites, IP address, internet protocol (UP) of the computer accessing the website, browser type, browser language, date and time of requests, location data, exclusive application identification, and similar technology.
First-party and third-party cookies, web beacons, and other technologies.

These cookies, web beacons, and similar technologies can be disabled. For instructions, please consult your browser’s help menu.

Note that disabling cookies may limit access to certain personalized features on our website.

III. Data Transfers

Your personal data may be shared inside and outside the country with the following authorities, companies, organizations, or third parties:

Data analytics companies, including Google Analytics and its related services such as Google Signals, Google Ads, MonsterInsights, and others.
Marketing, cookies, and advertising companies, such as Mailchimp.

You consent to your information being shared without limitation for the purposes described in this privacy notice and the applicable data treatment policies of the entities involved, including:

Improving your experience on our website.
Enhancing our products and/or services.
Analytical and statistical purposes.
Advertising and digital marketing purposes.

Additional information on data transfers can be found here:
How Google uses information from sites or apps that use their services

IV. Identity and Contact Information of the Data Controller

Owner: Azael Lozano.

Address: 501 Fundidora Avenue, L129 CINTERMEX, Col. Obrera, Monterrey, Nuevo León 64010, Mexico.

Email: info@scalnova.com

Websites:

V. Options to Limit the Use or Disclosure of Your Data

If you wish to limit the use or disclosure of your personal data, you may send an email to info@scalnova.com with the subject line: “Request to Limit the Use and/or Disclosure of Personal Data” including the following information:

Your full name, address, phone number, and email to communicate our response.
Documents proving your identity, including a copy of official ID.
A clear description of the personal data you want to limit in use or disclosure.
Any other information or document that facilitates locating your personal data.

You will receive a response within 20 business days via the email address you provide.

VI. Rights to Access, Rectify, Cancel, or Object (ARCO Rights)

You have the right to know what personal data we hold about you, how we use it, and under what conditions (Access). You may request corrections to your personal data if it is outdated, inaccurate, or incomplete (Rectification). You also have the right to request deletion of your data if you believe it is not being used properly (Cancellation), and to object to the use of your data for specific purposes (Opposition). These rights are known as ARCO.

To exercise any of your ARCO rights, submit a request with the subject “Request to Exercise ARCO Rights” to: info@scalnova.com

Your request must include:

Your full name, address, phone, and email for response communication.
Documents proving your identity or legal representation (copy of official ID).
A clear description of the personal data involved.
Any other information to help locate your data.

You will receive a response within 20 business days via the email you provide.

You may revoke your consent for the use of your personal data at any time. Revoking consent may result in us being unable to continue providing the requested services or concluding your relationship with us.

To revoke consent or limit disclosure, submit a request titled “Request to Limit Use and/or Disclosure of Personal Data” to info@scalnova.com, including the same information detailed above.

Responses to revocation or limitation requests will be provided within 20 business days by email.

VII. Opt-Out Option

If you do not want your personal information to be collected, please do not use our website or share your information physically or digitally through any means.

VIII. Jurisdiction

This privacy notice is governed by Mexican law and the Federal Law on Protection of Personal Data Held by Private Parties published on July 5, 2010, in the Official Gazette of the Federation of the United Mexican States.

Both parties agree to submit exclusively to the jurisdiction of Mexican courts corresponding to the data controller’s address for any dispute, whether contractual or not. The United Nations Convention on Contracts for the International Sale of Goods, the Uniform Computer Information Transactions Act (UCITA), or any other foreign regulation do not apply.

IX. Changes to This Privacy Notice

This privacy notice may be modified or updated due to new legal requirements, business needs, privacy practices, changes in our business model, or other reasons. We commit to keeping this notice updated, and you can always review changes on the privacy notice page of our website.

The Company reserves the right to modify this privacy notice at any time and will notify you by adding an addendum on our website. Changes take effect upon publication.

We encourage you to review this privacy notice regularly.

Last Updated: 06/29/2025